Privacy Policy
A legal disclaimer
At Sapphire Heating and Air, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, and address when you fill out a contact form, request a service, or communicate with us.
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Service Details: Information related to your HVAC needs, including appointment details and service history.
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Website Usage Data: Your IP address, browser type, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
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Provide and schedule HVAC services
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Respond to your inquiries
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Improve our website and customer experience
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Send service updates, appointment reminders, or promotional offers (with your consent)
3. Sharing Your Information
We do not sell your information. We may share it with:
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Trusted third-party vendors who help us operate our website or provide our services (e.g., online booking or payment systems)
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Legal authorities if required by law or to protect our rights
4. Cookies and Tracking
We use cookies to improve your browsing experience. You can set your browser to refuse cookies, but some parts of our site may not function properly.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse
6. Your Choices
You may:
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Request to access, update, or delete your personal information
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Opt out of marketing emails at any time by clicking the unsubscribe link
7. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under 18.
8. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Sapphire Heating and Air
Mill Creek, WA 98012
office@sapphireheatingandair.com
425-595-7972